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We thank you for choosing to visit us. We want your site experience to be as good as possible.

To access our services, you declare that you are of legal age and that you have the legal capacity to act according to your national law.

Access and navigation on the website www.bluehedgehog.es (hereinafter the “Website”), or the use of the services thereof, imply the express and complete acceptance of these each and every One of the present General Conditions, including both the Particular Conditions fixed for certain promotions as the Privacy and Cookies Policy, relative to the purposes of the treatments of the data that you provide us. Please, read them carefully.

 

1.- Legal Information.

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the identification data of the holder of the Web Portal is:

Blue Hedgehog S.L.

C/ Vital Aza, 64 –  5º C.
28017 – Madrid

B-87563995

For any questions or queries, you can contact us through the e-mail: info@bluehedgehog.es

The access to the Website assumes the express acceptance of the User to these General Conditions of Use, which may be modified or replaced by its owner at any time and without prior notice.

 

2.- General Conditions of Use.

The following General Conditions regulate the use and access to the Website, whose purpose is to be the gateway to Blue Hedgehog S.L., offering users information, services and content via the Web. Through the Website, the User has access to information about specific products and services.

The data and information about products or services, prices and characteristics or other relevant data offered through the Website are made, provided by Blue Hedgehog S.L., who will put all the due diligence to keep them updated.

The User agrees to make appropriate use of the contents, services, applications and tools that are accessible on the Website, subject to the Law and these General Conditions of Use and, as the case may be, to the Particular Conditions that may Established for access to certain services and applications, respecting at all times the other users of the same.

In case of total or partial breach by the User of these General Conditions of Use, Blue Hedgehog S.L. Reserves the right to deny access to it without prior notice to the User.

2.1.- Registration and access.

To purchase the products offered by Blue Hedgehog S.L. through the Website, it is necessary to register the User, which will be done through a registration form.

The information and data to be provided will be truthful and accurate, being in any case the User responsible for any false or inaccurate statements made and any possible damages caused by Blue Hedgehog S.L. And other users for the information you provide.

To access the restricted area through which orders or purchases are handled, the User must enter the login and password selected by him at the time the User Registration is finished. These access keys are PERSONAL and INTRANSMISSIBLE, being responsible for the custody of the same the User, who must keep them in the most absolute and strict confidentiality.

The User will be solely and exclusively responsible for damages, expenses of the use of the Service by third parties and consequences that may arise from the loss, theft, disclosure to third parties, or breach of custody obligations assumed by the User.

In case of forgetting or loss of the passwords, the User may proceed to the return of the same, providing the user name or email address. For this, Blue Hedgehog, S.L. will proceed to the automatic remission of a new password, without it being stored by us. It is recommended that, once the password is restored, the User proceeds to modify it.

The data provided for the registration of Users of the Website will be stored in a file owned by Blue Hedgehog SL, which is registered in the Spanish Agency for Data Protection, and whose purpose is the management of relations with Users of the Website, as well as the management and monitoring of contractual relations with customers and potential customers, the sending of commercial communications, news and offers, as well as notifications or incidents in relation to their orders or purchases, and are not ceded under any circumstances to third parties without the express consent of the data subject.

The User may, at any time and totally free of charge, exercise his rights of access, rectification, cancellation and opposition to the processing of his data by email at the following address: info@bluehedgehog.es.

Blue Hedgehog, S.L. will take all measures in its power to prevent any type of conduct contrary to Spanish Laws and will cooperate with the competent authorities in the identification of the subjects responsible for the actions that may imply violations of the laws applicable to this website.

When you visit the site or communicate with us via the site or using any other form of electronic communication, such as email and requests for information, you expressly accept the use and incorporation of your data into our management, monitoring and promotion files for the Purposes set forth in the “Privacy Policy” Document, as well as the terms and obligations established in these General Conditions.

 

3.- General Obligations of the User.

The User, by accepting these General Conditions of Use, is expressly obligated to:

– Do not take any action destined to damage, block, disable, temporarily or permanently overload the functionalities, tools, contents and / or infrastructure of the Web Page, in a way that prevents its normal use.

– To guard and maintain the confidentiality of the access keys associated with your User name, being responsible for the use of such personal and non-transferable access keys to third parties.

– Do not introduce or make insulting or slanderous content, both to other Users and third parties outside Blue Hedgehog, S.L. .

– Not to use any of the materials and information contained in this Website for unlawful purposes and expressly prohibited in these General Conditions of Use, as well as the particular conditions that, if applicable, are established for certain applications and / or utilities and that are contrary to the rights and interests of Blue Hedgehog S.L., its users and / or third parties.

– Do not offer or distribute products and services, nor advertise or unsolicited commercial communications to other Users and visitors of Blue Hedgehog S.L. .
The User will be liable for all damages and losses of any nature that Blue Hedgehog, S.L. or any third party may suffer as a result of breach of any of the obligations to which it is subjected by virtue of these “General Conditions of Use” or the law in relation to the access and / or use of the page.

 

4.- Return Policy.

Blue Hedgehog S.L. accepts the return of items purchased on the Website, within a maximum period of 14 calendar days upon receipt of said articles, provided they meet the following conditions:

4.1.- Conditions of return:

  • The return costs will be free for shipments within the European Union, provided that they are done with the collection service offered by Blue Hedgehog S.L. In any case, the customer will be responsible for the possible return costs in the event that the shipment of the articles requires payment of any additional cost, Blue Hedgehog.
  • The accepted return will be made from the same country to which the articles were sent.
  • Remember that the presentation of the ticket or purchase invoice is an essential requirement to be able to make the return.

4.2.- Conditions of the articles:

  • Items must be in perfect condition and with all original tags.
  • The security label must be intact and affixed to the returned items.
  • Items must not have been used, washed or altered in any way and should not show any signs of use.
  • Items must be returned in their original packaging, including accessories such as bags, hangers, covers, etc.
  • The return of undergarments will not be allowed.
  • If you want to change the item to another size or color, make a new order.
  • The soles of the footwear must be in perfect condition and should not be marked in any way.

4.3.- Refund shipments within the European Union

  • The full refund will be made once the returned items are reviewed and accepted.
  • The amount will be made with the same payment method in which the item was purchased.
  • Refunds will be issued in the same currency as the original purchase. Therefore any difference in the amount refunded will be due to fluctuations in the exchange rate and will not be refunded.
  • In the case of debit / credit cards, the time required to process the refund may vary depending on the bank that issued the card.
  • In the case of payments through Paypal or by bank transfer, will be refunded in the same account with which the payment was made.

4.4.- Refund shipments outside the European Union

  • The partial refund will be made once the items returned are reviewed and accepted.
  • The costs of shipping and eventual import fees are borne by the customer.
  • The return shipping has a cost of 30 €, plus the cost of import. These expenses will be deducted from the final refund.
  • Refunds will be issued in the same currency as the original purchase. Therefore any difference in the amount refunded will be due to fluctuations in the exchange rate and will not be refunded.
  • In the case of debit / credit cards, the time required to process the refund may vary depending on the bank that issued the card.
  • In the case of payments through Paypal or by bank transfer, will be refunded in the same account with which the payment was made.
  • In the case of defective or incorrect goods, Blue Hedgehog S.L. reserves the right to request photographic material on defective or incorrect merchandise before authorizing a return and to make full refund of shipping and import fees.

4.5.- Return instructions

  • Complete the form you received along with the items purchased (please, if you do not receive this document, contact us as soon as possible via email info@bluehedgehog.es).
  • Pack the products in the original outer carton, whenever possible.
  • Contact us at info@bluehedgehog.es so that we can request the collection from the transport company.
  • We will send you an email with your Reorder Authorization Number (RMA) confirming the time and address of the collection.
  • Once the articles have been received and accepted, the refund will proceed to the refund conditions (see the corresponding section).

Remember that before requesting any return and / or refund you must have received the merchandise.

Blue Hedgehog S.L. reserves the right to refuse returns that are not authorized and / or fulfill the conditions described above.

 

5.- Right of withdrawal.

Blue Hedgehog S.L. Inform you that you can at any time desist in the treatment of your data as well as establish a safe / private browsing. This withdrawal does not entail any cost or charge to the user; We recommend that you access our Web Privacy Policy to know how to exercise your rights of access, rectification, cancellation and opposition.

 

6.- Intellectual and Industrial Property.

The Website, the pages it comprises and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, among others), as well as logos, trademarks, trade names or other distinctive signs are protected for intellectual or industrial property rights, of which Blue Hedgehog, SL holds or holds authorization for its use and public communication of the legitimate owners of the same.

The User undertakes to use the contents diligently and correctly, according to the law, morality and public order. Blue Hedgehog, S.L. Authorizes the User to display the information contained in this Website, as well as to make private reproductions (simple activity of downloading and storage in their computer systems), provided that the elements are intended for personal use only. In no case shall this mean an authorization or license over the property rights of Blue Hedgehog, S.L. or the legitimate owners thereof.

The User is not authorized to proceed with the distribution, modification, transfer or public communication of the information contained in this Web, in any form and for whatever purpose.

 

7.- Links.

Links to third party sites or web pages have been established solely as a utility to the User. Blue Hedgehog S.L. is not in any case, responsible for the same or their content.

Blue Hedgehog, S.L. does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside the same or any other mention of contents external to this site. Such links or statements are for informational purposes only and do not in any way imply the endorsement, approval, marketing or relationship between Blue Hedgehog, S.L. and the persons or entities that author and / or manage such content or holders of the sites where they are.

Likewise, the Web Page contains links that refer directly to social networking profiles (Facebook, Twitter, Instagram, …). Such social networks are subject to their own Privacy Policy and Legal Notice, that exceed the scope of Blue Hedgehog, S.L., so it is recommended to read them before accessing them.

To make links with the website will require the express authorization and in writing of the portal owners.

 

8.- Responsibility.

Blue Hedgehog, S.L. does not guarantee the continued access or correct visualization, downloading or usefulness of the elements and information contained in the pages of the Website that may be impeded, hindered or interrupted by factors or circumstances beyond its control or beyond its control, or those that are produced by the existence of computer viruses on the Internet.

Blue Hedgehog, S.L. does not assume any responsibility for damages, losses, losses, claims or expenses, produced by:

(i) Interferences, interruptions, failures, omissions, delays, blockages or disconnections, caused by errors in telecommunications lines and networks or by any other cause beyond the control of Blue Hedgehog S.L.

(ii) Illegitimate intrusion through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other;

(iii) Misuse or improper use of the Blue Hedgehog, S.L.

(iv) Security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions.

Blue Hedgehog, S.L. is not responsible, nor in any case will respond, against users and third parties about acts of any third party other than Blue Hedgehog, S.L. which entails or may lead to the accomplishment of unfair competition and illicit publicity or infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind, rights to honor, personal privacy and family and image rights, property rights and any other nature belonging to a third party due to the transmission, dissemination, storage, availability, reception, obtaining or access to the contents.

 

9.- Protection of Personal Data.

All the policy for the processing of personal data will be found in the Privacy Policy, which forms an integral part of these General Conditions but which, for simplicity, we have put in a separate document: Privacy Policy.

 

10.- Legislation.

This Legal Notice and its terms and conditions will be governed and interpreted in accordance with the Spanish Legislation. The user, by virtue of the mere fact of accessing the Website or obtaining the status of registered user, irrevocably grants their consent that the competent courts by default may hear of any legal action arising from or related to these conditions, Or with your use of this Site or the navigation made by it.

 

 

If any clause or section of these General Conditions, which is not essential for the existence of the same, is declared null or inapplicable, the validity of the remaining clauses will not be affected.